|J.C. Lopez - Operations Manager | Owner
Hi, I’m J.C. I run the operations here at Sierra Shred. Lots of people call me ‘The Shredder Guy.’ I’ve been a customer service professional since 1990, and I believe in excellent service with a smile and treating all customers like family.
I'm a native Texan, born and raised in Houston, and a graduate of the University of Houston…go Coogs! After a relocation and 8 years in Austin, my family and I moved to Frisco in 2005, and I helped get Sierra Shred started here in 2006. We love the area. We like spending time at the local malls, movie theaters, restaurants, and especially the neighborhood pool! I coach my kid’s soccer team and love taking in Frisco Roughriders and Texas Rangers games.
Give me a shout if you need paper shredding or if you see me around town! I look forward to seeing you!
J.C. Lopez • email@example.com • 972.951.3891 (direct)
|Lucy Lucio - Service Manager | Owner
Hello, I’m Lucy, and I’m the Service Manager for Sierra Shred. I answer your questions about our service and set your appointments. I also make sure our Service Technicians arrive as promised and provide you with exceptional customer service.
I’ve been involved in various business operations for over 25 years and managing staff for over 15 years. I lived and worked in Washington DC for years and decided to come back ‘home’ to Texas in 2006. I came back just in time to help Sierra Shred get started. Texas was never far from my heart! I moved back home to be close to family and old friends. I truly believe in giving back to my community and enjoy volunteering to help good causes.
If you ever have any questions or concerns about our service, please call me. I am here for you!
Lucy Lucio • firstname.lastname@example.org • 972.765.7776 (direct)
|Kelli Mellema - Service Representative
Hi, my name is Kelli, and I’m a Service Representative here at Sierra Shred. Since the beginning of 2011, I've been assisting Lucy, the Service Manager, in answering your questions and setting up your appointments. Over the last few years, I've enjoyed working with Sierra Shred's customers and helping them in any way I can.
I was born and raised in rural Texas and moved to the Metroplex in 2002 to attend college. After obtaining my Bachelors, I went on to obtain a Masters of Business Administration from Texas Woman's University, and I'm happy to have graduated in December 2011. After being in school for so long, I rediscovered my hobbies and appreciate my free time. I do enjoy walking my dogs, knitting, and boating with my family on our local lakes.
I would be happy to help you in any way I can!
Kelli Mellema • email@example.com • 972.261.3333 (direct)
Shannon Morgan - Service Representative
Hi, my name is Shannon, and I’m a Service Representative for Sierra Shred. In September 2016, I changed my career of almost 30 years and took a leap of faith to come work for Sierra Shred, and I am so happy I did. I have been here assisting the team in answering your questions and setting up your shredding appointments. I have years of customer service experience so I know how to provide you with remarkable service. That's why I'm here!
I was born and raised in Texas. I moved to West Texas in 1980 but missed my hometown and moved back to the DFW area in 1988. In my free time, I enjoy spending time with my family, especially my three grandchildren, and I am involved with various events at my church.
I am very proud to be a part of this amazing team and look forward to helping you with your shredding needs!
Shannon Morgan • firstname.lastname@example.org • 469.628.5318 (direct)
Carlos Hawkins - Service Technician
Hi, my name is Carlos, and I am a Service Technician for Sierra Shred. I am one of the team members who will show up promptly, "shred" your problems away, and leave you with the "peace of mind" that your documents have been destroyed safely and securely.
I am a hard working and results-oriented individual with 20+ years in the transportation industry. I know what you're thinking..."he must have started when he was 7!" True! My experience ranges from driver, dispatcher/planner, and driver manager. This experience has given me the well rounded perspective that it all comes down to developing and maintaining a good relationship with your customers, which makes taking care of the customer feel like taking care of family. So call my Sierra Shred family so we can take care of you like family. See you soon!
Carlos Hawkins • email@example.com • 972.786.2435 (direct)
DeWayne Holley - Service Technician
Hi, my name is DeWayne, and I am a Service Technician at Sierra Shred. As a team member of Sierra Shred, I work hard to bring our customers satisfaction in every aspect of our business. I will show up at your location ready to work hard for you and safely destroy any and all documents on location in our state-of-the-art shredding trucks.
I have 10 years of customer service, driving, and sales experience that will enable me to professionally take care of all your needs and leave you happy with a smile on your face.
In my free time, I enjoy spending time with my family, playing guitar, and watching sports.
I look forward to helping you with your shredding!
DeWayne Holley • firstname.lastname@example.org • 972.955.9152 (direct)
David Nevarez - Service Technician
Hi, my name is David, and I am a Service Technician for Sierra Shred. I am ready to come to your home or place of business and shred your documents. I will be quick, friendly and professional...I promise!
I am proud to be part of a team that is truly passionate about your peace of mind when it comes to your shredding needs. I have enjoyed helping people for almost thirty years and I am ready to help you.
In my spare time I like to unwind by spending time with my family, camping, and walking on nature trails.
Please call with any questions or to schedule an appointment!
David Nevarez • email@example.com • 972.510.3207 (direct)
Rick Aguilar - Service Technician
Hi, when you call Sierra Shred, either I or one of our other experienced Service Technicians will be there to promptly and efficiently shred your paper. We set the standard in customer service and shredding technology, giving you the peace of mind you deserve.
With more than 15 years of experience in customer service, providing great service is my priority.
In my free time, I enjoy spending time with friends and family, playing sports, camping, and fishing.
I look forward to shredding for you!
Rick Aguilar • firstname.lastname@example.org • 972.854.3494 (direct)